Excel Does Not Just Create More Work – It Also Creates Uncertainty in the Forecasting
Excel remains a central part of many planning processes, but when spreadsheets become the infrastructure for budgeting, forecasting and performance tracking, several well-known challenges often arise at the same time: broken formulas, version control issues and uncertainty about which file is actually the correct one. In many cases, these errors are not discovered until much later. This makes the forecast a weaker management tool and means that the controller's work risks becoming more about resolving inconsistencies than generating meaningful insights.
At the same time, the challenges rarely stem from Excel alone. Many organisations already rely on multiple systems for ERP, BI and planning, yet still find their processes fragmented, manual and difficult to manage. Data resides in one system, reporting in another and planning in a third – often with Excel acting as the intermediary layer between them. When systems are not properly connected, new manual workarounds, integration challenges and localised solutions can quickly emerge, making processes even harder to oversee and develop over time.
The challenge is therefore not only about which tool is being used. It is about creating a way of working where planning, reporting and analysis are genuinely connected and where processes are clear enough to be understood, used and developed by the organisation over time.
Another recurring challenge is that budgeting and forecasting often become too controller-driven, meaning that managers and budget owners across the organisation do not always feel ownership of their numbers, particularly when much of the process relies on spreadsheets, manual adjustments and centralised consolidation. As a result, controllers often find themselves chasing inputs, following up on responses and, in practice, carrying more responsibility than the role should require. This creates frustration and makes it more difficult to establish a way of working where more people actively contribute.
The issue, therefore, is not simply low engagement. The issue is that the process is often designed in a way that makes it difficult to create engagement and ownership across the organisation. According to the annual report The State of Corporate Financial Planning, the following factors often lead to strong ownership and engagement:
- Modern and user-friendly planning systems
- Clear processes
- More driver-based approaches
Download the report here ⭢